My work brings together systems, operations, automation, enterprise technology and applied AI. The common thread is understanding how work actually happens before trying to change it.
Systems and technical responsibility
Over more than a decade, I have worked with information systems, networks, telecommunications, deployments, continuity and technical incident resolution. I have coordinated small technical teams of 3–6 people and delivered training for groups of around 20–40.
From operations to process control
Later work in logistics brought planning, documentation, coordination, data quality and E2E dependencies into sharper focus. In multinational planning, the scale has included more than 400 people, around 170 vehicles and around 20 containers. That context makes it clear that an inconsistency at one handoff can become another team’s starting point.
Automation and enterprise systems
Repeated manual work led naturally to Excel, reporting, Power Query, Power BI, Access, databases and SICALPE. SAP is the next professional layer: learning how integrated business processes are represented in an ERP, while retaining a process-first view of data, controls and evidence.
Applied AI, with control
AI helps analyse, build, review and document faster. It does not remove the need for validation. That is why my method remains the same across the site: understand the problem, turn it into a system, and verify the result with evidence.